State Farm Customer Satisfaction Rating

This being said over a dozen companies scored below state farm with either equal ranking or less.

State farm customer satisfaction rating. 11 for price 78 13 and in the middle of pack for claims handling at twelfth for price 88 43. State farm ranks second with a score of 850. The overall rating of the company is 1 5 and consumers are mostly dissatisfied. State farm s highest ranking in individual categories was ninth for customer service with a score of 87 12.

When you request a quote state farm suggests one of three levels of coverage. Home insurance study examines overall customer satisfaction with two distinct personal insurance product lines. Auto club of southern california insurance group ranks third with a score of 846. State farm earned eleventh place with an overall score of 84 06 in the 2020 consumer survey less than a point behind the preceding five carriers.

It came in at no. Claims satisfaction customer experience 4 5 5 state farm holds a trustpilot score of 7 5 great based on 67 positive customer reviews with clients praising their quick professional service. State farm insurance was first mentioned on pissedconsumer on 04 24 2008 and since then this brand received 1146 reviews. Auto claims satisfaction study is a good overview of customer satisfaction in claims and in it state farm ranked eighth with a score of three out of five.

Essential expanded or premium.